Medifox Technologies Private Limited ("Medifox", "MTPL", "we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us through this website (medifox.in.net) and our software products and services. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
When you fill the contact form, demo request form or otherwise interact with us, we may collect: your name, hospital/clinic/organization name, mobile number, email address, subject and message details, and the products or modules you are interested in. We may also collect basic technical information such as browser type and pages visited, to improve our website.
2. How We Use Your Information
We use the information you provide to respond to your enquiries, schedule product demos, provide and improve our software and services, share proposals and pricing, provide customer support, and send you service-related and promotional communications.
3. Communications Consent (SMS / RCS / Call / Email / WhatsApp)
By submitting your details on our website (including the contact form or demo request form) and ticking the authorization checkbox, you expressly authorize Medifox Technologies Private Limited to contact you and send you notifications, alerts, service updates, transactional messages and promotional communications via SMS, RCS, Voice Call, Email and WhatsApp, including through third-party communication service providers. This consent overrides any registration under DND / NDNC (Do Not Disturb / National Do Not Call registry). You may withdraw this consent at any time by writing to us at info@medifox.in.net or by replying STOP / opting out as per the instructions in the respective communication.
4. Sharing of Information
We do not sell or rent your personal information to anyone. Your information may be shared only with: (a) our authorized employees and partners who need it to serve you; (b) third-party service providers (such as SMS/WhatsApp/Email gateways and hosting providers) strictly for delivering communications and services on our behalf; and (c) government or legal authorities where required by law.
5. Data Security
We adopt reasonable security practices and procedures to protect your personal information from unauthorized access, alteration, disclosure or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only as long as necessary for the purposes stated in this policy, to provide our services, or as required under applicable law.
7. Your Rights & Choices
You may request access to, correction of, or deletion of your personal information, and you may withdraw your communication consent at any time, by writing to us at info@medifox.in.net. For SMS/WhatsApp, you may also opt out by following the opt-out instructions in the message.
8. Cookies
Our website may use cookies and similar technologies to enhance user experience and analyze website traffic. You can control cookies through your browser settings; disabling them may affect some features of the website.
9. Third-Party Links
Our website may contain links to third-party websites (such as social media pages). We are not responsible for the privacy practices or content of such third-party sites.
10. Children’s Privacy
Our website and services are intended for use by healthcare institutions and professionals. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. We encourage you to review this page periodically.
12. Grievance / Contact Us
For any questions, concerns or grievances regarding this Privacy Policy or your personal data, please contact:
Medifox Technologies Private Limited
Email: info@medifox.in.net
Phone: +91 9681778771 / +91 7450969669 / +91 9051220282
Last updated: August 2026